If you are anything like me, you can't get to the bottom of your to-do list. It's one of the reasons I created this blog. What can I say? I'm just a boy who cain't say no. I'm going to leave "learning to say no" for another day, but today, I'd like to talk about to-do lists and getting the right things on it done.
A decade ago, I worked for a top 20 Internet company managing one of its most profitable properties: Search. It was a lot of pressure for me at 24 years old. Fortunately, the Vice President of Content had a lot of confidence in my abilities and we really clicked. It wasn't too long after we started working together that we came across the problem that everyone encounters at one point or another. The VP had a bunch of things he wanted to accomplish and I was just one engineer. With limited time and resources, something had to give.
Using a To-Do List to Get Things Done
I suggested that we try something very different. I told him to make a list of all the tasks that need to get done. Separately we tackled that list in a couple of different ways. I went through and estimated how easy the task was to accomplish. He gave each task on the list a score based on how important it was to the business. We each used a 10 point scale - 10 was "easy" on mine and 10 was "very important" on his. Then we simply multiplied our scores and sorted on the result in descending order. The bottom 30% of the list got tabled indefinitely as not worth the effort. The easy stuff with the big impact to the business bubbled up to the top 30% of the list. In a few days, I implemented all these features and the bosses were really happy with what we accomplished. The middle 40% took me another month, but it was a quiet month as the bosses moved on to torture harass supervise other projects.
Recently I was reading Never Check E-Mail In the Morning and Julie Morgenstern suggested a similar thing.
I decided to resurrect that idea, incorporate it with the ideas from the book and came up with a new way of managing my to-do list. As I've found in the past, Excel (or spreadsheet equivalent) is the right tool for the job.
Here is a snapshot of what it looks like:
| Task | Category | Revenue Relevance | Time to Complete | ROI | Deadline | Value | Notes: |
|---|---|---|---|---|---|---|---|
| Collect money from Tony | Finances | 8 | 8 | 9 | 9 | 5184 | |
| Read Erica.biz' Guest Post Secrets | Promotion | 6 | 6 | 7 | 6 | 1512 | |
| Write Posts | Product Development | 9 | 2 | 9 | 6 | 972 | |
| Update Ad Sales Books | Finances | 2 | 6 | 8 | 5 | 480 | |
| Guest Post for Get Rich Slowly | Promotion | 5 | 2 | 9 | 5 | 450 | |
| Add My Photo to Theme | Promotion | 2 | 8 | 6 | 3 | 288 | |
| Ask others about possible Guest Post openings | Promotion | 2 | 9 | 7 | 2 | 252 | |
| Find a Twitter list of Productive Bloggers | Promotion | 2 | 9 | 5 | 2 | 180 | |
| Create a Facebook Page | Promotion | 2 | 7 | 5 | 2 | 140 |
My metrics are:
- Revenue Relevance - It's hard to downplay the actual money factor.
- Time to Complete - My original idea of quantifying how hard something is.
- ROI - This is the impact to the rest of the business. A guest post isn't going to directly bring in revenue, but it is very important to the growth of the business.
- Deadline - This is another tip from Morgenstern. In the blogging business there are few deadlines. However, in this case, I really need to complete the paperwork to get the money from Tony sooner rather than later.
You'll notice I have a couple of other columns as well. I like to have a Category column to sort by. This way, if I feel like my business is in need of promotion, I can work on that. If I start seeing a number of finance tasks piling up, I can focus on those even if those other categories may technically be more important. You'll also notice a Notes column. In this case I didn't add any particular notes, but often I have notes. For example, if I had an outline of what to write for my guest post on Get Rich Slowly, I would put it here.
In Never Check E-Mail In the Morning, Morgenstern suggested that the impact to the company's revenue should be the metric for "important to the business." At the time I was reading the book, it made sense, but in applying it to my business, I started to disagree. I'm keeping it in my spreadsheet for now, but I'm thinking of combining the ROI and the Revenue into the same column like I did 10 years ago. This means tasks with big revenue impact would just have a big a ROI impact as well. One of the problems I have with the focus on revenue is that it would push necessary evils like security of my web server towards the bottom. It may not seem relevant to your revenue until there's an emergency - and that's often the worst time to deal with it.
I should also emphasize that this is my business to-do list. I've thought about shoehorning personal tasks into it, but I don't see how it would work. It seems like comparing the business impact of doing laundry can't (and shouldn't) be compared to writing blog posts. Laundry would almost always lose out unless it started to really pile up and I'm working on a more general one.
Photo Credit: Richard Dingwall
This post involves:Productivity / Organization, To-Do
... and focuses on:getting things done
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Also, refrain from embarrassing your company's good name by using this space as a promotional tool, I will view it as spam. Other than that, have fun!>
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February 4th, 2011 at 1:02 am
[...] Prioritizing Your To-Do List: Getting the Right Things Done. I really like the way this list of priorities can be sorted by various metrics, making it easier to see what really belongs at the top depending on your goals. [...]
February 4th, 2011 at 12:39 pm
This is the first time I’ve visited your blog and I’d like to address you by name but I don’t see it anywhere on the page…I followed the link from Frugal Dad’s email.
I love this post. This is the easiest tool I’ve seen and it meets my needs admirably – well done and thanks!
For the prioritization of personal tasks, I’m going to replace the “Revenue Relevance” column with “Irritation Factor”. If you wanted to combine personal and business items, you could simply add that column and use it, leaving revenue relevance blank. You’d still get an accurate overall value.
Thanks again, and I’m going to go read your other posts now…
February 4th, 2011 at 1:25 pm
Thanks LisaO,
My name’s Brian (I just added that to the Welcome sidebar – thanks). This is a very new blog and there are lot of personal touches missing. I thought it was more important to invest some time in writing articles that would elicit reactions like yours. I have only mentioned it to a couple of people. In many ways, you getting an exclusive sneak peak
.
I’m glad that you liked the post. I have an idea to take this a step further that I kind of hinted at the end. Be on the look-out for that over the next couple of weeks.
That’s a good point that you could simply just add the columns. I think I liked the multiplication because if something was really important it stands out with a really high number. In a two column system, really important (10*10) is 100, while average importance (5*5) is 25 and low importance (2*2) is 4. I’m not sure I buy that explanation myself. Perhaps I just like exponential curves
.
February 5th, 2011 at 5:25 am
Love this idea and I think I can make it work for my never-ending to-do list at work. Would LOVE to have an app (Android or iPhone) for this!
February 5th, 2011 at 8:01 pm
re: “Irritation Factor”, I’d assign it a number as well and do the multiplication just as you’re doing with “Revenue Relevance”…Of course the assumption is that the two are mutually exclusive or you’d get skewed results in your “Value” column.
Sorry I wasn’t clear.
February 5th, 2011 at 9:36 pm
[...] Be Better Now shares tips on how to prioritize your to-do list and get the right things done. [...]
February 10th, 2011 at 5:00 am
[...] the items that are most important, this could be a useful tool to check out – read more here. The rest of his site has some interesting stuff as well (like a detailed guide on how to win at [...]
February 12th, 2011 at 6:04 pm
[...] Prioritizing Your To-Do List: Getting the Right Things Done: In my eternal quest for a perfect to-do system I think I may finally have hit upon my gold standard. I keep an index card and a small pen in my pocket all day and write my to-dos down. In the evening I put them in Google Calendar if they are time-sensitive and a text file if not, without dates, just a list. So far, seems to be working well. [...]